Tourist ‘punched Disney worker in the face’ because her FastPass wasn’t valid for Tower of Terror

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  • Jessica Grines, 23, from Chicago, is said to have punched Disney World cast member, Taylor Gragert, 23, in the face during a July 13 altercation
  • Gragert is said to have approached Grines and the group she was with after hearing of their discontent over their invalid passes
  • Upon doing so, Grines is said to have become ‘verbally aggressive’ towards the 23-year-old Disney employee, using profanity as she attempted to offer help
  • As Gragert called for security, Grines is said to have started randomly pressing buttons on the employee’s podium, some of which could ‘affect the ride’
  • Gragert claims she asked her several times to stop, but as she reached out to push Grines’ hand away from the control panel the tourist punched her